Institutional Excellence (IE)

Comprehensive Challenge Examinations
  • Undertake institutional research to support decision makers in their strategic decisions through research insights and data.
  • Undertake institutional effectiveness and institutional accreditation activities and facilitate the implementation of recommendations within UDST Business Units.
  • Prepare institutional effectiveness and performance reports to UDST leadership and management, as appropriate.
  • Guide the development of UDST strategic plans and, monitor and report on the execution of strategic objectives and initiatives, in coordination with UDST Business Units.
  • Develop Quality Assurance Frameworks and Plans, in coordination with UDST Business Units.
  • Establish and disseminate a culture of institutional quality management and excellence throughout the UDST community.
  • Develop Risk Management Frameworks and Plans while ensuring alignment with UDST risk appetite and regulatory requirements.
UDST campus

Institutional Excellence (IE) provides integrated strategic planning, institutional research, and institutional quality assurance, to ensure evidence-based decision making, sound and outcomes-focused strategic and operational planning, and institutional assessment for continuous improvement. With a primary aim of empowering UDST to achieve its vision, mission and goals, IE is composed of:

  • Strategic Planning and Performance
    •  Supports the President in the development of UDST’s overall strategy.
    • Facilitates the translation of strategic objectives into an integrated annual operational business plan in coordination with UDST’s academic and administrative leadership.
    •  Performs research, statistical analysis, benchmarking, and reporting for decision makers in support of evidence-based strategic planning.
    •  Guides the implementation of strategy and monitor the execution of strategic initiatives.
    • Prepares institutional performance reports to UDST leadership and management.
    •  Reviews and recommends overall risk management strategies to mitigate any potential adverse events that can impact UDST in any capacity.\
    • Produces and updates the Risk Management Framework to enable business units to manage their risks and support effective decision making and prioritization.
    •  Facilitates continuous improvements of risk identification and reporting across UDST.
  • Institutional Research
    • Leads and manages all efforts on institutional research which focus on managing data collection, research, analysis and reporting of information to support UDST in various strategic planning, and decision-making aspects.
    • Conducts survey research to inform on student and employee behavior.
    • Conducts surveys across students, faculty, and employers to assess the impact of teaching and learning at UDST and work in close coordination with colleges.
    • Leads gathering of data on students, faculty, educational programs, and administrative and support services to provide accurate information to support planning and decision-making activities within UDST.
    • Analyzes quantitative and qualitative data from UDST business units in a timely, effective and efficient manner.
    • Collects, uses, and disseminates data to improve student success measures including retention, persistence, graduation, transfer.
    • Researches into Labor Market Analyses in support of new and existing academic programs.
    • Acts as a focal point in providing in-depth reporting on institutional activities to external stakeholders.
    • Supports business units’ initiatives with timely and relevant data and research.
  • Quality Assurance
    • Designs and oversees the implementation of UDST’s Quality Assurance activities to ensure all business units processes, and procedures adhere to UDST bylaws and standards.
    • Reviews and recommends UDST bylaws, processes and procedures.
    • Undertakes institutional accreditation and certifications activities including developing institutional processes, procedures and supporting documents.
    • Leads the institutional effectiveness assessment activities for UDST, including developing institutional processes, procedures and supporting documents.

What we Do


Quality Assurance

Academic Awards

Strategic Planning


Institutional Research

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Office location and Business hours

In case you need to visit our office, we are in building 3, second floor. 

Working Hours: Sunday to Thursday, from 7:30 AM to 3:00 PM